If the Tableau licensing service can't read or access the product key, you might see one of the following errors:įunction flxActCommonLicSpcPopulateFromTS returned error 50030, 71521, 0 Resolve FlexNet licensing errors when activating or opening Tableau Desktop or Tableau Prep Builder TableauDesktop-64bit-.exe /log "C:\Users\henryw\Desktop\install.txt". Replace installer with the name of the Tableau installer file and replace log_file_path_and_name with the path and name of the file where you want the installation log file to be saved. Navigate to the directory where you downloaded the installer file. Open a command window as an administrator. Logging must be turned on before you start installation. If you want to change the location or name of the log files, or if you're not sure if logging is enabled, complete the following steps. If so, you can review the log file and search for entries that include Error or Fail to help you spot the problem. It's a good idea to keep the log files for the installation process to help you troubleshoot in case anything goes wrong. By default, the log files are stored in the user's temporary folder (the location specified in the %temp% environment variable) for Windows and in /private/var/log for the Mac. Logging is on by default for the Tableau installer for both Windows and Mac. Tableau Desktop or Tableau Prep Builder can keep a log of the installation process. Logging at the default INFO level only gathers safe environment information. This means that if you have any sensitive information in an environment variable, it may be included in a log. Note: When logging at the DEBUG level, full environment information is gathered when Tableau starts. If you are working with Tableau Support, they may request log files from your installation.
#Unable to install tableau on mac how to#
In this article you can find information about how to troubleshoot issues you might encounter and suggestions for how to resolve them.
#Unable to install tableau on mac install#
When you install Tableau Desktop or Tableau Prep Builder, the installation might not always go exactly as planned.
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